Nannychex
Household Payroll and Tax Experts
Since 1995
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NannyChex Privacy Policy

NannyChex offers payroll and tax services to employers.  NannyChex’s Privacy Policy (“Privacy Policy”) is designed to communicate the information we collect and how we use information to provide our services and give users a better experience.  This policy applies to any user of the NannyChex Website and web pages operated by NannyChex (“Website”), and any NannyChex Services via the Website, telephone, email, and postal mail (collectively, the “Services”). 

By using the Website or NannyChex Services, you consent to the collection, storage, use, and disclosure of your personal information and other information as described in this Privacy Policy.

1. Information Collected and Sources

NannyChex collects both “Personal Information” and “Non Personal Information” about our users.  Personal Information is information that can be used to directly contact or identify a user, such as full name and email address.  Non Personal Information is information that cannot be used to contact or identify a user and is not linked to information that can used to contact or identify a user, and includes passively collected information about user activities on Website, such as usage data, to the extent that information is not linked to user Personal Information. 

Users who access and browse Website without registering for NannyChex Services are referred to herein as “Website Visitors”.  In order to utilize some NannyChex Services and areas of the Website, Website Visitors may need to register for NannyChex Services.  All users who register for NannyChex Services are referred to herein as “Registered Users”.  Regardless if a user is a Website Visitor or Registered User, all Personal Information that is provided to NannyChex when registering for Services, discussing matters over the phone, or that are otherwise provided on the Website, or by phone, email or postal mail, will be stored by NannyChex.  All Personal Information provided to NannyChex by Website Visitors and Registered Users represent and warrant to NannyChex that they have the right and authority to provide NannyChex with all Personal Information that is provided about themselves or others.

2. How Information is Used

The Personal Information that NannyChex collects is used to perform and improve NannyChex Services including, without limitation establishing Registered User account, setting up accounts with taxing authorities such as the IRS, and making transfers to and from Registered User’s bank account and the bank account of User employees.  Personal Information is used to enhance User’s experience with NannyChex, including, without limitation, providing customer services and technical support.  Personal Information is used to verify the identity of Registered Users and employees and to help NannyChex communicate with both Users and employees.

When you visit the Website, NannyChex receives the internet protocol (“IP”) address of your computer (or the proxy services you use to access the internet), your computer operating system and type of web browser used to access the internet.  If you are using a mobile device, NannyChex may also receive your mobile device id (UDID), or another unique identifier, and mobile operating system.   NannyChex may correlate this information with other Personal Information it has about you.  Some internet browsers may give the option through “Do Not Track” settings associated with such browsers, to request that a website operator not track User information across its website or other websites.  NannyChex does not guarantee that it will automatically honor such browser requests, but NannyChex will not use your information in a manner that violates this Privacy Policy.  In addition, you retain the right to opt out of certain information sharing as set forth herein.

3. Cookies and Other Technologies

Like most websites, NannyChex and its service providers use cookies and tracking pixels to track Website usage and trends, customize User experience on the Website, and improve the quality of the Services.  A cookie is a tiny data file that resides on your computer or mobile device, and allows NannyChex to recognize you when you return to the Website using the same computer or mobile device and web browser.  You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the Website.  Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is performed on an aggregate basis.

4. Social Media

The Website may include social media features and widgets, such as the Facebook “Like” button and the Facebook “Share” button.  These features may collect your IP address, the URL of the page you are visiting on the Website and may set a cookie to enable the feature to function properly.  Social media features and widgets are either hosted by a third party or hosted directly on the Website.  User interactions with these features are governed by the privacy policy of the company providing it.

5. Non-Personal Information

NannyChex may use the Non-Personal Information it collects to help improve the Services and customize the user experience, such as providing targeted useful features and promotions based on the type of service you seek.  NannyChex may also aggregate the information collected via cookies and similar technologies to use in statistical analysis to help NannyChex track trends and analyze patterns in the use of the Website.

6. How NannyChex Shares Information

In addition to using the information collected by NannyChex for the purposes described above, we may also share your Personal information with various third parties, as described below, and in each case as permitted by applicable law. Please review our sharing policy closely, especially with respect to your Personal Information. By using our Website or our Services, you agree to allow us to share the Personal Information you provide to us in the ways described as follows: (a) With financial institutions/tax authorities.  We share Personal information with the financial institutions of you and your employee(s) with respect to which you have provided account information, as well as the Internal Revenue Service, and applicable state tax agencies; (b) With vendors/service providers.  NannyChex may share Personal Information with vendors who perform services on behalf of NannyChex, including without limitation, vendors who perform verification checks and vendors who process credit and debit transactions.  NannyChex has selected vendors who maintain high standards with respect to privacy and agree to use the Personal Information only to perform specific services on behalf of NannyChex; (c) As required by law or for reasons of safety.  You acknowledge and agree that we may disclose information we've collected from you if required to do so by law or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), or to protect or defend NannyChex’s, or a third party's, rights or property. We may also reserve the right to disclose information we've collected from you for purposes of protecting the health and safety of our community and Registered Users; (d) With our affiliates.  You acknowledge and agree that to the maximum extent permitted by law we may disclose any of the information we've collected about you to any of our affiliates or subsidiaries, for the purposes of providing you with the Services, operating the Website, and other commercial purposes; and (e) In the event NannyChex goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer's affiliates may continue to process your Personal Information as set forth in this Privacy Policy. 

7. NannyChex Communications

By becoming a Registered User, you are consenting to receive certain email communications from NannyChex, such as special offers, tips and advice, notifications, customer surveys, and administrative notices.  You have a choice at any time to stop NannyChex from sending you emails for these purposes by emailing support@nannychex.com.  Please note that despite any indicated email marketing preferences, we may send you administrative emails regarding NannyChex, including, for example, notices of relevant tax or payroll information.

8. Changing or Removing Information and Closing Account

If the Personal Information you provided when you registered changes, you may update this information, depending on its content, by one or more of the following methods: through your online account, telephone, e-mail, or postal mail. 

If you close your account, we may, in accordance with applicable law, delete any or all of your account information without liability or NannyChex may retain information related to you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, Non Personal Information, account recovery, auditing our records, enforcing our rights and obligations under our agreements or if required by law. NannyChex disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. 

9. Collection of Information from Children

The Website and Services are not intended for individuals under the age of 17. Accordingly, NannyChex does not knowingly collect, either online or offline, personal information from individuals under the age of 17

10.  Information Protection

NannyChex has implemented industry-recognized safeguards to help protect your information from unauthorized users, including without limitation: (a) the use of SSL (Secure Socket Layer); (b) the use of encryption technology to protect sensitive information; (c) the use of firewalls to protect against unauthorized access of NannyChex systems; and (d) the requirement of a password to access online accounts; we urge you to take steps to keep your password safe.

WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF OUR SYSTEMS, AS NO METHOD OF DATA SECURITY CAN BE COMPLETELY SECURE. BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS. 

11.  Links to other Websites

NannyChex may provide links to other websites that NannyChex believes may be of interest to our users. However, NannyChex is not responsible for the privacy practices employed by those websites, and NannyChex is not responsible for the information or content they contain. This Privacy Policy applies solely to information collected by us through the Website; thus when you use a link to go from the NannyChex Website to another third party website, this policy does not apply to such third party website.

12. Changes to Privacy Policy

NannyChex reserves the right to change this Privacy Policy and Terms and Conditions at any time.  Your use of the Website or the Services provided after such date will constitute acceptance by you of such changes.

13. Contact Us

If you have any questions on the NannyChex Privacy Policy, you can contact us via email at support@nannychex.com, or at: NannyChex PO Box 4278 Greenwood Village, CO 80155

 

Last updated 02/2021